Trial Accounts

Is your account currently on a trial? Here's what to expect!

You can choose to give our Pro plan a trial run via our 30-day Premium trial option. During the trial, there are no project or user limitations, so feel free to create as many projects and invite as many people as you want. 

When your trial expires, you have 2 options for continuing to use TeamGantt:

1. Upgrade to a paid  subscription of the Pro plan.

2. Downgrade to the Free plan.

Note: You must be an Account Holder to make changes to the subscription.

What happens to my projects when the trial ends? 

When you go from a trial to a subscription account, all your project and user data moves along with you so you can manage TeamGantt projects without skipping a beat. 

If your trial expires before you choose a subscription option, don't worry! We'll hold onto all your account data for up to 30 days. That way, you can spring right into project action if you decide to upgrade to a subscription during that time. 

Note: If you want to have your data deleted immediately, simply email your request to support@teamgantt.com.

What if I'm assigned to a project that's on a trial account?

If you've been invited to projects across multiple TeamGantt accounts, you may run into a project that's part of a trial account. Here's how to tell: 

• You see the following message on your My Projects page: This project is associated with a trial account with X days remaining. This means the project lives in an active trial account.  
• The project information is grayed out on your My Projects page. This means the project lives in an expired trial account. 

If the trial account has expired—or is close to expiring—and you'd like to continue using the project(s), there are a couple of ways to resolve this:

1. The manager for the trial account can upgrade to a paid subscription.
2. The trial account can be merged into another active account. Contact our Customer Success team at support@teamgantt.com to discuss this option. 

To learn more about TeamGantt, join us for one of our free classes!